
Frequently Asked Questions
At Kaylas Kurlz, every product is thoughtfully crafted with care, intention, and the highest standards of hygiene. Because our formulas are personal-use cosmetic items, we are unable to accept returns or exchanges once an order has been placed.
However, your happiness truly matters to us. If there is ever an issue with your order, please reach out — we are always happy to review concerns and work toward a fair and thoughtful resolution.
Need to make a change? Order cancellations or adjustments may be requested before your order has shipped. Once an order has been processed for shipment, we are unable to modify or cancel it.
If your order has not yet shipped, we’re happy to update your mailing or email address to ensure everything arrives safely.
Due to the nature of our products, we do not offer refunds once an order has been placed.
Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout.
Right Now, we only ship to the US and Canada. We plan to expand to other countries in the near future!
🌸 A Whimsical Journey to Natural Beauty
Our founder, Kayla, envisioned a brand where women could experience luxurious, organic beauty without compromise — products that are clean, kind, and crafted with soul while also appealing to the whimsical fun side that nature brings. It all started when she was in school and was teased by a fellow classmate about her curly hair. This hurt Kayla badly and her mother encouraged her to channel her hurt into something more
After much research, Kaylas Kurlz was born. With her love for the enchanting side of nature and her passion for researching natural ingredients, Kayla sought to bring quality products to those who want clean, green fun. Today, Kayla’s Kurlz is a sanctuary for anyone seeking a deeper connection with themselves, with nature, and with their own inner radiance.
